Who we are

Protocol Insurance Services is a locally owned and operated firm, proudly serving insurance companies and related industries throughout Nevada. Our team has an average of over 22 years of claims handling experience, with most of that expertise rooted in the state of Nevada. As an accountable and reliable partner, we ensure that “the buck stops here” when it comes to delivering quality service.

In today’s environment, claim examiners are increasingly accountable for the quality of work produced by independent adjusters and the associated costs. We are confident that you will find our rates highly competitive. For assignments requiring specific tasks—such as a photograph, a single statement, or a detailed investigation—we are dedicated to completing the job promptly and cost-effectively.

Our Pledge

At Protocol Insurance Services, we are committed to demonstrating that not all independent adjusting firms are the same. Our philosophy is straightforward: provide our clients with well-trained professionals, maintain aggressive contact, and deliver timely, detailed reports. While there is much more to the claims process, our success is rooted in one key principle: outworking the bigger firms to make your job easier.

We believe exceptional service includes direct communication with management to address your questions and needs efficiently. For your convenience, our President, Vincent Panko, is always available for direct communication. You can reach him at 702.429.8862 or via email at vince@protocolinsurance.com.

It would be our privilege to become part of your claims team. Whether you need assistance with a straightforward assignment or a complex investigation, our team is ready to deliver results. Thank you for considering Protocol Insurance Services—we look forward to the opportunity to earn your business.

Our Expertise

At Protocol Insurance Services, we specialize in adjusting and legal investigations for a wide range of claims. From common auto, personal injury, and property damage claims to more complex cases like trucking accidents, premises liability, and errors & omissions (E&O) coverage, we have the expertise and professionalism to deliver. Our team is dedicated to providing prompt, professional, and reliable service for every claim we handle.